Secure Trading supports Dream World Travel in Ambitious Growth Period
Secure Trading supports Dream World Travel in ambitious growth period
Year-over-year growth of 140 percent in 2015 and five fold increase in transaction volumes
London, 1st November 2016 – UK payments company, Secure Trading, has announced that it has been chosen by UK-based independent online travel agency, Dream World Travel, to provide a payment gateway and card acquiring solution. Dream World Travel went through a complete re-structure that has seen it increase transaction volumes fivefold, all of which have been facilitated with Secure Trading as its trusted payment partner.
Dream World Travel decided to change payment gateway and card acquiring provider due to its ambitious growth plans. As well as building stronger alliances with airline networks, developing competitive holiday packages and exploring additional services to provide added value to customers, it undertook a major shift from an over-the-phone to online-based travel agent. This has opened up huge opportunities in terms of growth, which has required several changes within its digital infrastructure, for example, processing a significant increase in transactions which the current payment partner would have found difficult.
Secure Trading brings to Dream World Travel an extremely reliable payment gateway, which has boasted 99.97 percent uptime since 1997. The company also benefits from its acquiring solution, which has multiple payment options, allowing the travel agency to scale, as well as fraud and chargeback prevention solutions. Secure Trading also ensures Dream World Travel can comply with the likes of PCI and has become a go-to adviser on how security measures can be enhanced with automatic controls. Ultimately, this achieves a smooth, secure and cost-effective payment process for the customer, reducing shopping cart abandonment, and ultimately increasing conversion rate for Dream World Travel.
“We chose Secure Trading because the team understood our plan for growth, shared our enthusiasm, and had full appreciation of our ambition,” said Omer Alvi, managing director of Dream World Travel. “In Secure Trading, we have a real partner relationship; with a dedicated point person to advise us as our business expands and takes on increasing volumes online. Dream World Travel has broken from the pack and is making fast strides because we spotted the opportunity online and took advantage of our technical know-how. The past year has been one of extremely fast growth, driven by huge strategic changes within the company. It is incredibly encouraging to work with a partner that takes on board our values; putting forward positive business solutions to support our mission.”
“The travel industry is going through huge changes of late as increasingly more consumers insist on booking in real-time, online,” said Jens Bader, CCO Secure Trading Group. “Travel agencies can no longer be limited to high-street shops using face-to-face or over-the-phone communication. As they move online, it’s essential that a reliable and dedicated payment provider is chosen which can guide them through the transition. For many companies, it’s combination of the shift to digital and steep trajectory of demand that proves to be a challenge. As a one-stop-payment-shop, however, we can ensure that we not only make this transition as smooth as possible but we’re also a trusted adviser along the way.”
About Dream World Travel
Dream World Travel is an independent online travel agency, headquartered in the UK. Established in 2006, it has grown rapidly to become one of the foremost UK board services, designed to deliver quality travel management at great value, with the very best customer care. It provides a wide-range of international and domestic flights and accommodations, whether customers are searching for a honeymoon, family vacation, business trip, or solo adventure. With dedicated travel professionals to assist customers on every step of their voyage, the agency offers great deals on 135 of the world’s leading airlines, more than 1500 hotels, and complete holiday packages.
About Secure Trading
Secure Trading is one of Europe’s leading independent payment management companies. The company helps online businesses succeed through cutting-edge acquiring, security and processing technology, world-leading expertise and a culture dedicated to trust.
Secure Trading has more than 20 years’ experience in the payment industry. From its roots as a robust and secure payment processing company, to its best of breed acquiring and cybersecurity services today, Secure Trading is a one stop shop for payment services and has continually evolved to meet the ever-changing needs of online businesses. Today, Secure Treading is focused on speed and simplicity for its merchants – it offers a full cross boarder acquiring service across Europe.
Aidan Murphy / Lindsey Challis
020 3217 7066