Using MyST you can:
- View, refund, repeat or reverse your credit and debit card transactions in one place
- Set permission levels for different types of users
- Specify the settlement date of your card transactions
- Change the amount of the transaction
- Download transaction details and export into your accounting software
- Upload and manage payment pages and email templates to our secure servers
- Pay your Secure Trading invoices easily via credit or debit card
- Authorise payments that cannot be processed online – for example, telephone orders and orders by post via your Virtual Terminal for MOTO transactions
- Access and view your PayPal transactions
- Access Secure Trading Identity Check and Secure Trading Card Check
For more information please contact our support team on 01248 672050.
Where is the File Manager?
This will be available only to users that have a qualifying User Role, 2-Step Authentication and a valid IP address listed on their username.
Can I re-authorise transactions in STPP?
Please note: re-authorisations will not include the Security Code. You may be charged extra fees from your acquiring bank, please check with them before re-authorising!
Are refunds, authorisations, settlements and fraud/risk checks supported?
Yes, these features are fully supported.
How long does it take to receive the platform credentials?
Do I have to request to go live?
Please note: this is only possible after you have received the email informing you that your merchant number has been successfully tested!