You can set up different usernames through the MyST area and provide these with their own unique roles in the system, such as full access, view only access, developer only access etc. For more information, please refer to our MyST User Guide.
You would need to email [email protected] in order to reset the password. Please provide both the username you need the password resetting for, and the site reference of the account you are using.
The username you have created might not have been allocated any site references, meaning it has no access to any accounts. To rectify this, select “User Details” and search for the username, then click “Allocated Sites”. Ensure you press the green arrow against the site reference to send this over to the allowed site references for that user, then click save changes. For more information, please refer to the MyST User Guide.