SecureTrading - Privacy Policy

1.0 Introduction

SecureTrading Limited "SecureTrading" takes the privacy of our website visitors, merchants and partners very seriously. This policy explains how and for what purposes SecureTrading uses the information collected about its website visitors and those who apply for its services via www.securetrading.com ("Website"). In addition the terms and conditions which you accept as part of the application process set out how we treat the data which we collect on the application form and subsequently.

2.0 About SecureTrading

SecureTrading Limited is a Payment Service Provider based in the United Kingdom and is part of the UC Group of companies. Our registered number is 4591066 and our registered office is at Sundridge Park Manor, Willoughby Lane, Bromley, Kent BR1 3FZ.

SecureTrading may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1^st December 2011.

3.0 Personal Data We Collect

We will collect personal information from you when you complete one of our online application forms including :

Name and Job Title
Contact details (including postal address, telephone number and email address)
Company details including banking details

We may also collect (even if you do not provide any Personal Data to us) information about where you are on the internet (e.g. the URL you came from, IP address, etc.), your browser type and the pages of the Website that were viewed during your visit. We collect this information to help us administer the Website and to provide you with a more effective service.

4.0 What do we do with the information we gather

We will use your information that we gather to fulfil your order and to provide you with the service you have requested. To enable us to do this we may share your information with affiliate companies, our business partners and financial institutions such as acquirers as necessary to fulfil your request. If you agree when you apply for our services, we will also use your information for marketing purposes and to understand your needs and provide you with a better service, and in particularly for the following reasons:

Internal record keeping
To improve our products and services
To be able to send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Website according to your interests.

5.0 Securing your data

The data that you provide us is sent via a secure link (HTTPS) and sensitive data stored is encrypted using standard encryption technology in computer servers with limited access and in controlled facilities. We store your personal information for at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our your personal data.

6.0 Use of "cookies"

Cookies are information sent by a web server to a web browser and stored by a web browser. Cookies can store personally identifiable information, such as your name, e-mail address. However, a website can only have access to the personally identifiable information that you provide. For example, a website cannot determine your e-mail, address, or name unless you type it in. Cookies are commonly used on the Internet and do not harm your system.

SecureTrading and our third party partners may set the following types of cookies when you visit the Website.

6.1 Session cookies

These cookies reside on the Web browser and expire as soon as the visitor closes the browser. Session cookies remember information only for as long as the visitor operates the Web browser in a single session. This minimises the need to authenticate or reprocess each new area of the Website visited.

6.2 Persistent cookies

SecureTrading uses persistent cookies for some of its services including its Website tracking for the purposes of understanding how visitors use the Website. These persistent cookies will not store any identifying data.

The SecureTrading blog uses persistent cookies to track name and email address. Its purpose is to improve visitor experiencing when returning to the blog. The cookie will remain on the visitor's hard drive until the set date has expired or until the visitor has deleted the file.

6.3 Third-Party cookies

SecureTrading's website makes use of Third party cookies for the delivery of the blog and visitor poll.

We are aware that the EU's Privacy and Communications Directive came into force on 26 May 2011. The ICO have issued guidance about the Directive at http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/cookie_rules_prepare.aspx.

We are currently reviewing our privacy policies and website practices and considering how best to implement the changes that are required to the way that we use cookies on the Website as a result of this new law.

7.0 Links to other websites

Our website may contain links to other websites of interest. However, once you follow a link, we are not responsible for the privacy policies of the other sites even if you access the links from the Website. You should exercise caution and look at the privacy statement applicable to the website in question.

8.0 Governing Law

Your use of the Website is governed by the laws of England and Wales and all disputes arising out of or relating to this Privacy Policy will be determined exclusively by the English Courts.

9.0 Contact Us

If you have an enquiry or concern about our privacy policy, or you want to enquire about or request a copy of any of your personal data held by us, please contact our Data Protection Officer using one of the following methods:

Email: dpofficer@securetrading.com
Phone: +44 (0)1248 672 000
Post: Data Protection Officer, European Operations Centre, Parc Menai, Bangor, Gwynedd, UNITED KINGDOM, LL57 4BL

If you are not satisfied with our response to your concern you may wish to contact the Information Commissioner. Contact details can be found on the ICO website at http://www.ico.gov.uk