PAYPAL SERVICE INTERRUPTION

Live Site Status Update

Notification: We are experiencing an issue which is affecting Express Checkout on the PayPal Live Site. PayPal Merchants may be experiencing a higher than usual error rate for:

10486 – This transaction couldn’t be completed. Please redirect your customer to PayPal.

Our technical teams have been engaged and are actively troubleshooting the issue.

Start time: Nov 9, 2016 11:17 PM GMT

At this time, there is no alternative work-around.

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Outage summary

Start time: Sep 21, 2016 09:10 AM BST

Resolved: Sep 21, 2016 12:45 AM BST

Secure Trading have been alerted that Paypal are currently experiencing technical issues on their live site. Merchants may be experiencing some of the following errors:

– 10001 – Internal Error

– HTTP 500 error for REST API calls

Paypal’s technical teams have been engaged and are actively troubleshooting the issue.

Please refer to this page for further updates and resolutions.

We are pleased to announce that PayPal have now resolved their recent technical issues within the live site.