UK Sales: 0800 028 9151    US Sales: 914-319-2586
International Enquiries: +44 (0) 1248 672 070
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Terms and Conditions

1.0 Disclaimer

Neither SecureTrading limited nor any of its partners, officers, employees and agents makes any express or implied representation or warranty and no responsibility or liability is accepted by any of them with respect to the adequacy, accuracy, completeness, correctness, suitability or reasonableness of the information contained on this website, and nothing contained herein shall be relied upon as a promise or representation regarding the historic or current position, business or performance of SecureTrading limited.

2.0 Privacy Statement

This privacy statement relates to the SecureTrading web site at www.securetrading.com.

SecureTrading is a payment service provider based in the United Kingdom. Our contact details for enquiries about privacy and data protection issues can be found in section 2.6.

2.1 Anonymous access to our web site

You can access our web site home page and browse our site without disclosing your personal data.

Any information supplied by your web browser (such as IP addresses, browser details and page requests) may be logged in order to provide us with statistics about the performance and effectiveness of our web site, but we do not link this information to personal data about specific individuals collected by any other means.

2.2 Data collection and its purpose

We collect personal data using forms on our web site. Use of these forms is entirely voluntary on your part, so if you don't want us to hold any personal data about you, then please do not submit the forms. The personal data collected includes:

  • Your name
  • Your company name
  • Your telephone number
  • Your email address

We collect this data for sales and marketing purposes. A member of our sales team may use it to contact you in the future. We do not collect or use this personal data for any other purpose, and we do not disclose this personal data to other commercial organisations.

2.3 Confidentiality

We have implemented security policies, rules and technical measures to ensure that any personal data held under our control is protected from unauthorised access, unauthorised modification, unlawful destruction, accidental loss, improper use or improper disclosure. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

2.4 Cookies

Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies to collate general management data which is used to plan enhancements to our services. SecureTrading does not store any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised.

2.5 Your right of access to your personal data

Your rights of access to any personal data that we hold about you are as set out in the Data Protection Act 1998 (United Kingdom), and are summarised below:

  • You can ask us whether we keep personal information about you by contacting our Data Protection Officer. Contact details can be found in section 2.5.
  • You can request a readable copy of your personal data from our Data Protection Officer, although we may first require proof of your identity. We charge £10.00 for this service, to cover our administrative costs. We will send the data to you within forty days of receiving the fee and verifying your identity.
  • You may challenge the data that we hold about you and, where appropriate, you may have the data corrected, amended, completed or deleted.
For further information about your rights under the Data Protection Act 1998 visit the Information Commissioner's web site at http://www.dataprotection.gov.uk/.
 
2.6 Contact details
 
If you have an enquiry or concern about our privacy policy, or you want to enquire about or request a copy of any of your personal data held by us, please contact our Data Protection Officer using one of the following methods:
 
Phone: +44 (0) 1248 672000
Post: European Operations Centre
Parc Menai
Bangor
Gwynedd
UNITED KINGDOM
LL57 4BF
 
If you are not satisfied with our response to your concern you may wish to contact the Information Commissioner. Contact details can be found on the web site at http://www.dataprotection.gov.uk/.
 
3.0 Standard merchant agreement
 

A copy of SecureTrading's standard terms and conditions for merchants can be downloaded in the following:

For merchants using SecureTrading Merchant Account please download from here.

For merchants using SecureTrading Payment Gateway please download from here.